Description

This service is specially designed for elderly passengers who require extra care during travel, particularly for hospital visits, family visits or daily social activities. Our core philosophy is “slower and warmer”. Our drivers have undergone specialist training in elderly care, demonstrating patience, attentiveness and holding valid first‑aid certificates. From the moment you book, we record your specific needs, such as mobility difficulties requiring a foldable wheelchair, assistance with boarding and alighting, or the need for hearing aid compatibility. In terms of vehicles, we select low‑floor, wide‑door MPV models for easy access; the interior is spacious enough to accommodate foldable wheelchairs or walking frames. During the journey, the driver maintains smooth driving, avoiding sudden braking or sharp turns, and adjusts the air conditioning according to your physical condition. We promise a “door‑to‑door” service – the driver will collect you from inside your home and assist you through the entrance of your destination, such as a hospital or clinic. There is no time limit on the service; the driver is willing to wait patiently while you complete your appointment (e.g., medical consultation). The fee is fixed with no hidden costs, giving both elderly passengers and their families complete peace of mind.